HomeQuestions
Questions, answered short.
If yours is not here, write to us and it will be.
No. It counts. If the number is not zero you still need a treatment, and the box will show you when it has worked.
Only once a year, to change the scent cartridge. The count is on your phone, so there is nothing to check by eye.
No. There is no logo, text or light on it. It is a plain low box in the colour of its insect, or in white.
A year. Then you buy a new cartridge and keep the box.
No. Bed bugs, cockroaches and silverfish each have their own lure. The colour of the box is there so you do not mix them up.
No. It sits on the floor and counts things that walk, not things that fly.
No. Your phone, in the room, is enough.
Flat on the floor, on the path they use: bed legs, kitchen skirting, the bathroom wall. Not hanging, and not in the middle of the rug.
That can be the truth, and a quiet room is the point. In the first week, open the app once so you know the box is awake.
It is low, square and unmarked. Order white if you want it to look like part of the room.